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Appointment Setter
- HappyGo Travel Services
- August 23, 2024
- 06:04 AM
- Company size : 11-50
- Job Type & Title : Remote
- Apply Now
- About Company:
"HappyGo Travel Services is your trusted partner in creating joyful and memorable travel experiences. Specializing in personalized service and attention to detail, we cater to a diverse range of travel needs, from family vacations to corporate retreats. With a commitment to excellence, our expert team ensures every aspect of your journey is carefully planned and executed, offering seamless logistics and curated itineraries. Whether exploring exotic destinations or planning a relaxing getaway, HappyGo Travel Services is dedicated to making your travel dreams a reality."
- Skills: Appointment Setting Attention to Detail Customer Service Problem Solving Appointment Scheduling B2B Marketing Strategy Cold Calling Itineraries Setting Appointments Telemarketing
About the job
Position:Appointment Setter - Work From Home
Location:Remote
Job Type:Full-time
About HappyGo Travel Services:HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.
Responsibilities:
Customer Service:
- Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
- Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
- Handle inquiries, concerns, and complaints professionally and promptly
Booking and Scheduling:
- Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
- Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
- Confirm bookings and send detailed itineraries to clients
Destination Knowledge:
- Stay updated on travel trends, visa requirements, and safety information for various destinations
- Offer insights and suggestions for travel experiences that match client interests
Administrative Tasks:
- Maintain accurate records of bookings, payments, and client interactions using our CRM system
- Process payments and handle invoicing as needed
Benefits:
- Competitive salary with performance-based bonuses
- Remote work opportunity, allowing for flexible hours and work-life balance
- Opportunities for professional development and training in the travel industry
- Access to exclusive travel discounts and perks
- Collaborative team environment with supportive colleagues
Basic Qualifications:
- Proven experience in a similar customer service role or within the travel industry
- Strong communication skills with fluency in written and spoken English (additional languages are a plus)
- Proficiency in using booking platforms and CRM systems
- Excellent problem-solving abilities and attention to detail
- Ability to work independently and as part of a team, with a customer-first mindset
Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!
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