IT Support Specialist 1

Talentify.io

November 17, 2024

06:58 AM

Talentify.io 37 N Orange Ave. Suite 222 Orlando, FL 32801

Company size : 11-50 employees
Job Type & Title : Remote
Apply Now
About Company:
Welcome to Talentify.io - Redefining Talent Acquisition in the Artificial Intelligence Age. Discover the next-gen approach to talent acquisition! We're not just another platform but the first Results-as-a-Service talent acquisition and recruitment marketing company. Harnessing the power of data-driven analytics, AI precision, and industry expertise, Talentify empowers businesses to reach top candidates through diverse platforms such as Indeed, ZipRecruiter, LinkedIn, Facebook, and Google Ads. And the best part? Absolute control and transparency over your recruitment outcomes. Our Promise: Deliver exceptional candidates every time. How? Our unique blend of AI-enhanced job advertising and candidate engagement automation ensures that. Our stats are hard to beat - On Active Candidate Channels: 180% more applicants at 40% less cost on job boards. On Passive Candidate Channels: an astounding 85% reduction in social media costs and the ability to tap into a 6000% larger talent pool than all job boards combined. Why Talentify? Born in 2015, we reimagined digital recruitment with game-changing talent acquisition automation solutions. The spark didn't stop there. By 2017, we pioneered a fusion of Digital Media, Advertising, and Recruiting, setting new benchmarks in the industry by being the first to automate the Apply-to-Offer process fully. Today, we're trailblazing with our unique AI-Enhanced Talent Acquisition tech, going miles ahead of basic AI applications. Eager to transform your recruitment strategy? Chat with our experts and witness the Talentify difference.
Skills: Business Communications Communication Customer Service Enterprise GIS GIS Applications Geographic Information Systems (GIS) Help Desk Support IT Hardware Support Information Technology Technical Documentation

What To Expect (Job Responsibilities)

Serve as the first line of GIS technical support for users
Validate the operation of virtual desktop and Pro environments, as well as enterprise GIS applications
Provide exceptional customer service and follow up on customer concerns
Escalate technical issues and coordinate with IT staff for resolutions
Instruct users on utilizing Esri ArcGIS solutions and applications

What Is Required (Qualifications)

Experience in providing technical support, preferably in GIS or IT environments
Proficiency with Esri ArcGIS solutions and related applications
Excellent customer service and communication skills
Ability to develop and maintain system/technical documentation
Must have a cell phone for business communication

How To Stand Out (Preferred Qualifications)

Previous experience with GDOT or similar governmental organizations
Familiarity with database, network, and server support roles
Experience in developing training materials and conducting training sessions
Knowledge of best practices for GIS applications and solutions

#ITSupport #GIS #EsriArcGIS #RemoteWork #CareerGrowth

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify.io

37 N Orange Ave. Suite 222 Orlando, FL 32801

India Abroad® and New India Abroad®, publications of Indian Star LLC, are primarily meant to keep the Global Indian Diaspora informed about what is happening in India, the world and in their own neighborhoods through digital platforms, and print publications.