Associate Product Operations Manager

Equip

March 4, 2025

12:23 AM

Equip

Company size : 201-500 employees
Job Type & Title : Remote
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About Company:
Equip gives families lasting recovery from eating disorders through dedicated virtual care teams and gold-standard treatment delivered at home.
Skills:

We are looking for a motivated and organized Associate Product Operations Manager to join our Product team. This person will report to the Product Operations Manager and provide comprehensive operational and coordination support to our entire Product organization. As a Product Operations key team member, you will play a collaborative and supportive role in improving product processes and ensuring seamless coordination across various teams. You will focus on collecting, analyzing, and reporting on data and feedback from our users – internal and external.

We are looking for someone who gets excited about a table full of data and can turn it into actionable insights and stories. You might be great for this role if you love thinking about information hierarchies and how to improve the organization of documents.

What You’ll Do

Collect, analyze, and report on various data such as, patient feedback, quarterly product surveys, feature requests and ideas to inform roadmap prioritization and delivery
Create and maintain documentation on product features such as training videos and how-to articles, ensuring all content is organized and easily accessible across the organization
Support the Product Operations Manager in rolling out internal process changes to help with planning, testing, delivery, and adoption
Build empathy for cross-functional stakeholders and support the Product Operations Manager in identifying how product changes disrupts or affects their own work
Operate with a mild degree of autonomy in a growing, early stage work environment

You’ll Be Great For This Role If

You have a strong understanding of data analysis and experience working in product or a desire to transition into a product role
You understand the importance of and can leverage both quantitative and qualitative data to support decision-making
You love navigating through ambiguity in brand new territory on problems and turning them into solutions
You’re an excellent communicator in written, verbal, and presentation formats
You are proficient in Jira and have experience using roadmapping tools (ex. Aha!, ProdPad, Productboard)
You’re highly organized
You’re comfortable writing basic queries in SQL

Equip

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