Salesforce Administrator

SafelyYou

January 31, 2025

01:47 PM

SafelyYou San Francisco, CA

Company size : 51-200 employees
Job Type & Title : Remote
Apply Now
About Company:
Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. The company’s passionate mission is to empower safer, more person-centered dementia care through world-leading, real-time AI video technology and 24/7 remote clinical experts. SafelyYou is used by skilled nursing facilities and assisted living communities all across North America—from the largest national organizations to regional and local ones, too. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019). SafelyYou gives a voice to those living with Alzheimer’s and other forms of dementia. Its AI-video technology sees critical care moments in real-time, detecting on-the-ground events with over 99.5% accuracy. SafelyYou’s remote clinical experts have seen more falls and on-the-ground events than anyone in the world, enabling a level of predictive, person-centered dementia care that was never before possible. SafelyYou is solving a critical problem across senior care and making an impact by reducing falls by 40% and fall-related ER visits by 80%.
Skills:

Your Role at SafelyYou
As a Salesforce Administrator, you will be responsible for managing and enhancing our Salesforce platform to support our go to market teams. You will leverage your strong project management skills to oversee initiatives, ensuring timely delivery and alignment with business objectives. Experience with Slack is a plus but not mandatory.

Key Responsibilities:

Administer and manage the Salesforce platform, including user management, security settings, and system configurations
Collaborate with stakeholders to gather requirements and implement solutions that meet business needs
Create and maintain documentation for system processes, workflows, and best practices
Develop and execute project plans for Salesforce-related initiatives, ensuring milestones are met
Ensure data integrity and maintenance within Salesforce, implementing data governance best practices
Provide training and support to end-users, facilitating effective use of Salesforce tools and features
Monitor system performance and troubleshoot issues, implementing improvements as necessary
Stay up-to-date with Salesforce releases and best practices, recommending enhancements to maximize functionality
Assist in integrating Slack with Salesforce for improved team communication

The Ideal Candidate

Bachelor’s degree in Business, Information Technology, or a related field
Proven experience as a Salesforce Administrator (Salesforce Administrator Certification preferred)
Strong project management skills with a track record of managing multiple projects simultaneously
Excellent problem-solving abilities and attention to detail
Strong communication skills, both verbal and written, to interact with various stakeholders
Familiarity with Slack and its integration capabilities is a plus
Passionate about our mission and our technology
Experience with G Suite, Office 360, Salesforce and Slack

SafelyYou

San Francisco, CA

India Abroad® and New India Abroad®, publications of Indian Star LLC, are primarily meant to keep the Global Indian Diaspora informed about what is happening in India, the world and in their own neighborhoods through digital platforms, and print publications.