Learning Management System Administrator

  • V Group Inc.
  • February 4, 2025
  • 07:35 PM
  • V Group Inc. Cranbury, NJ
  • Company size : 51-200 employees
  • Job Type & Title : Remote
  • Apply Now
  • About Company:

    Since 1999, V Group Inc. has been a trusted IT business process solutions partner to businesses, corporations, and governments seeking expertise and value in addressing their IT requirements. We are an Information Technology (IT) Services organization with its fundamental concentration being the Public and Commercial Sector. With over 18 years of experience in providing IT Consulting service to various Government agencies. V Group has been providing Staffing, Project based & Website Design and Development services and is one of the key strengths of the company. We have various government & commercial clients in several states that include but not limited to: NY, NJ, PA, TX, VA, SC, OR, FL, DE, MD, NC, MI, GA. We are also working with various commercial customers like Boeing, Seaworld, Monster Digital, Skybridge etc. V Group has gathered a team of innovative designers, master developers, knowledgeable SMEs, and meticulous testers. We know that you have great ideas and genuine business needs. Our passion is to work together to create the solution that not merely requirements but helps your business grow. V Group has been involved with website and software development since its founding. We began with a focus on e-commerce, and have developed over 250 webstores for clients all over the world including numerous Fortune 500 companies. over the years, our team has grown to also specialize in custom mobile application development for all major platforms: iOS, Android, Windows, AppleWatch, and AndroidWear. We are Disadvantaged, Minority and Women Owned Small Business Enterprise and we also hold Minority Business Enterprise (MBE) certification from National Minority Supplier Development Council (NMSDC). We understand that "one size fits all"​ solutions are not applicable in this industry, which is why we offer unique, scalable, customized solutions to each of our clients with an aim to enhance their ROI.

  • Skills:

Responsibilities:

  • Manage day-to-day operations of the LMS, ensuring functionality, reliability, and accessibility for users.
  • Configure system settings, permissions, roles, and hierarchies to meet organizational needs.
  • Perform regular updates, patches, and upgrades to the LMS platform.
  • Primary point of contact for LMS daily operations and end-user support.
  • Maintains and monitors system performance.
  • Partner with the team, instructors, and vendors to ensure optimal use of the LMS.
  • Identify process and quality improvements, providing feedback on usage, defects, and enhancements.
  • Monitor monthly releases for upcoming system changes and deployments.
  • Create, update, and deactivate user accounts as necessary.
  • Monitor and troubleshoot user access issues, ensuring timely resolution.
  • Provide guidance and technical support to end-users, instructors, and course designers.
  • Generate and analyze user activity reports to identify engagement trends or system issues.
  • Create and manage user structures including the creation of user groups and learning cohorts.
  • Manages course enrollment including progress tracking.
  • Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources.
  • Manages the course asset library.
  • Populates course information and assigns learners.
  • Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports.
  • Analyzes reporting data and recommends strategic direction to Chief Learning Officer, technical managers, or others, as appropriate.
  • Creates and manages the overall course structure and sets up course programs based on specifications from the instructional designer.
  • Manages tracking of course revisions and history.
  • Builds online assessments and evaluations in LMS for courses.
  • Assign and manage learning paths, certifications, and compliance training.
  • Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
  • Troubleshoots and resolves issues relating to system functionality and software systems.
  • Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
  • Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
  • Develop and generate custom reports on user progress, course completion, and compliance.
  • Provide data insights to support organizational learning strategies.
  • Develop and maintain standard operating procedures (SOPs) and user guides for the LMS.
  • Conduct training sessions for users, administrators, and course creators on LMS functionality.
  • Document system changes, configurations, and integrations for reference.

Required Skills:

  • Certified Cornerstone Administrator
  • Minimum of 3 years’ experience as a Cornerstone LMS administrator working within the government sector.
  • Technical skills including troubleshooting, and understanding of directory, file structures, and systems.
  • Ability with course design and development.
  • Ability to troubleshoot and resolve technical issues.
  • Ability to collaborate with others at all levels of the organization as well as vendors.
  • Customer service skills, responsive attitude.
  • Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms.

V Group Inc.

Cranbury, NJ

ADVERTISEMENT

 

ADVERTISEMENT

 

 

Latest News

ADVERTISEMENT

 

 

E Paper

 

ADVERTISEMENT

 

 

Video