NewRocket, a California-based digital workflow advisor and Elite ServiceNow partner, announced the appointment of Indian-American executive Harsha Kumar as CEO.
Kumar succeeds outgoing CEO Gary DiOrio, who will transition to a board role. The company is backed by Gryphon Investors, a middle-market private equity firm.
Kumar brings extensive leadership experience, having most recently served as CEO and president of Prodapt from 2016 to 2024. Under his guidance, Prodapt secured private equity funding and earned recognition from Gartner as a leading transformation partner for telecommunications worldwide.
“We are lucky to have Harsha join the team as CEO. His hands-on leadership style and knowledge of the ServiceNow space, coupled with his track record for building great companies with the best people, is a rare blend of talent. We look forward to partnering with Harsha as we continue to build the leader in the ServiceNow ecosystem,” DiOrio said.
Before Prodapt, Kumar held senior roles at Virtusa, helping scale the IT services firm from a $13 million startup to a billion-dollar public company. He also co-founded EC Cubed, a software platform for B2B e-commerce.
Paul Fipps, ServiceNow’s president of global industries and strategic growth, welcomed Kumar’s appointment. “As a proven CEO and technologist in the digital workflow automation space, Harsha has developed a prior strategic relationship with ServiceNow. We are confident he will accelerate and further elevate the strategic partnership between NewRocket and ServiceNow,” Fipps said.
Gabe Stephenson, head of Gryphon’s Technology Solutions and Services group, highlighted Kumar’s “people-centered leadership” and his ability to scale IT services firms while building long-term customer relationships.
Kumar expressed enthusiasm about his new role. “I am honored and super excited to join the NewRocket crew on our mission to be the world's leading ServiceNow partner. ServiceNow has established itself as the AI platform for business transformation, and I'm confident our consulting acumen and deep technical skills will enable impactful transformations for our clients. I'd like to thank Gryphon and the NewRocket leadership team for providing me this fantastic opportunity,” he said.
The new CEO, pursued his B.Tech from Indian Institute of Technology, Delhi and MS from the University of Maryland.
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