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Indian American launches AI platform for paid leave

PaidLeave.ai leverages generative AI to simplify the process of applying for and accessing paid family leave for families in New York state.

Illinois-born Saujani hails from a Gujarati Indian family settled in Chicago. / Twitter @reshmasaujani

Indian American activist Reshma Saujani, recognized in Forbes' list of influential women, has launched a free tool that leverages generative AI to simplify the process of applying for and accessing paid family leave.

Called Paidleave.ai, the tool was developed by Moms First founder Saujani to assist workers in navigating the intricate landscape of state laws related to paid family leave in the United States. 

Currently undergoing a pilot phase in New York, PaidLeave.ai, was created in collaboration with Craig Newmark Philanthropies and Novy.ai, with initial support and guidance from OpenAI. It aims to enhance economic stability for families and foster a movement of parent advocates, positioning them to champion the future enactment of federal paid family leave.

"One in four new mothers goes back to work within two weeks of giving birth and more than 90 percent of Americans who are low-income don't have a single day of paid leave. That is unconscionable," said Saujani in a statement.

"At Moms First, we are on a mission to win paid leave and affordable child care for as many moms in as many places as possible. But if we are going to win these fights, we need to do things differently — we need to innovate, we need to utilize generative AI,” she added.

Significance of Paid Leave

While thirteen states and the District of Columbia presently provide statewide paid family leave benefits, the utilization of paid leave at the state level is limited. Many eligible parents and caregivers are not fully aware of the benefits available to them, and they often face challenges in navigating the complex paperwork and administrative processes required to access these benefits.

"At a time when parents desperately need support, benefits like paid leave are challenging to access. If you're fortunate enough to live in one of the handful of states, like New York, where paid leave is offered, you still need to jump through hoops, navigate insurance paperwork, and decipher convoluted websites to access your benefits. PaidLeave.ai simplifies the process. It tells parents whether they are eligible, how much money they can put in their pockets, and gives them an action plan to get their benefits,” Saujani said. 

Leveraging OpenAI's GPT-4, PaidLeave.ai employs a large language model (LLM) extensively trained on a wealth of resources from New York State's Paid Family Leave website, as well as comprehensive FMLA and disability forms. This robust training allows the AI to comprehensively understand the intricacies involved, simplifying the process for all parents. 

Emphasizing confidentiality and privacy, PaidLeave.ai addresses detailed questions about individual circumstances, offering valuable resources in the process. With a human-like voice, the AI assists parents in maximizing their benefits and provides a clear action plan for completing and submitting their claims.

“PaidLeave.ai is harnessing the power of innovation to help millions of New York families access vital paid family leave benefits. For far too long, families have been put in the impossible position of choosing between a day's pay and caring for a loved one, which is why I signed transformative legislation to expand our nation-leading paid family leave program to cover care for siblings. This tool will help to put these benefits within reach for even more New Yorkers, and I look forward to a continued partnership with organizations like Moms First on our work to strengthen New York families,” said New York Governor Kathy Hochul in a press release.

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