US-based voice-over-internet protocol company Nextiva has recently announced the appointment of Senthil Velayutham as its chief product and technology officer (CPTO). The company said in its statement that Velayutham brings high-growth product and technology experience and leads the company’s global engineering, product and technology teams.
Noting the company's next mission to transform how businesses connect with consumers, co-founder and CEO, Gorny, said, "As we look to the next phase of growth, Senthil Velayutham is the right leader with a real passion for customer-driven innovation, and an impressive track record of building market-leading products and leading highly effective, global teams.”
Excited to join the company co-founded by Tomas Gorny and the team, Velayutham said, "Nextiva believes that customer experience is the key to business success. In the next phase of transformation, Nextiva will provide industry-leading solutions that enable businesses to understand, engage and delight their customers across multiple channels."
Velayutham has served as the chief product and technology officer at Trader Interactive, a Goldman Sachs and Eurazeo portfolio company, acquired by carsales.com. He has held various leadership roles at Microsoft, for Microsoft Teams, Skype for Business, Microsoft Search & AI, and Microsoft Roundtable. Velayutham, as chief architect of Microsoft Teams, has helped scale the product from zero to 13 million daily active users in 53 languages and across over 180 countries. He earned his bachelor's degree in engineering from Coimbatore Institute of Technology and completed his master's in computer science and engineering at Arizona State University.
The company had earlier acquired Simplify360, an AI customer experience platform that locked the opportunities in the Asia-Pacific market. The company also raised US$200 million from Goldman Sachs Asset Management in its first-ever funding round at a US$2.7B valuation in late 2021.
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