Health care companies are taking a step back to better understand patients' experiences after a powerful U.S. health insurance executive was murdered last week, executives from drugmaker Pfizer and Amazon.com said at a panel at the Reuters NEXT conference in New York on Dec. 11.
The murder ignited an outpouring of anger from Americans struggling to receive and pay for medical care. "Our health system needs to be better ... There's a lot of things that should cause a lot of outrage," Amazon Pharmacy chief medical officer Vin Gupta said.
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